Previous incidents
Network Gateway is down
Resolved Oct 31, 2026 at 2:04pm UTC
Network Gateway recovered.
1 previous update
Ryzen 1 (Venus) node unavailable
Resolved Oct 30, 2026 at 1:06pm UTC
The Ryzen 1 (Venus) node is back online and services hosted on it are reachable again. We are monitoring the node to make sure everything stays stable. If you still experience any issue with your service, please open a ticket from your client area.
1 previous update
Recurring I/O Errors – Venus (Ryzen 1)
Resolved Oct 25, 2026 at 9:00pm UTC
The incident has been resolved.
3 previous updates
Network Gateway is down
Resolved Oct 22, 2026 at 12:36am UTC
Network Gateway recovered.
1 previous update
MyZenyx is down
Resolved Oct 7, 2026 at 7:17pm UTC
MyZenyx recovered.
1 previous update
NetworkManager is down
Resolved Oct 4, 2026 at 9:49pm UTC
Zenyx NetworkManager recovered.
1 previous update
Florida infrastructure outage
Resolved Sep 28, 2026 at 9:23am UTC
The incident affecting our Florida infrastructure has been resolved. Services are fully operational again, and the environment is stable. We will continue monitoring to ensure there are no further issues.
2 previous updates
Packet Loss affecting some IPs
Resolved Sep 25, 2026 at 7:48pm UTC
This incident has been resolved.
2 previous updates
Florida infrastructure outage
Resolved Sep 23, 2026 at 5:09pm UTC
The incident affecting our Florida infrastructure has been resolved and services are now operational again. We are continuing to monitor the environment to ensure stability. We will communicate separately regarding any applicable service compensation.
5 previous updates
MyZenyx, ZenyxSpace, and 1 other service are down
Resolved Sep 21, 2026 at 3:55pm UTC
Network Gateway recovered.
6 previous updates
Network Gateway is down
Resolved Sep 20, 2026 at 9:14am UTC
Network Gateway recovered.
1 previous update
MyZenyx and ZenyxSpace are down
Resolved Sep 13, 2026 at 8:28am UTC
ZenyxSpace recovered.
2 previous updates
MyZenyx is down
Resolved Sep 12, 2026 at 10:53pm UTC
MyZenyx recovered.
1 previous update
MyZenyx is down
Resolved Sep 9, 2026 at 1:26pm UTC
MyZenyx recovered.
1 previous update
MyZenyx and ZenyxSpace are down
Resolved Sep 6, 2026 at 10:43am UTC
ZenyxSpace recovered.
7 previous updates
Network Gateway is down
Resolved Sep 4, 2026 at 12:11pm UTC
Network Gateway recovered.
1 previous update