The incident has been resolved.

The I/O issue affecting the Venus (Ryzen 1) node has been resolved, and services have been restored. We are continuing to closely monitor the node to ensure stability. We are keeping this incident open during the monitoring period. We apologize for the disruption and will provide appropriate compensation to affected customers.

The Venus (Ryzen 1) node is currently experiencing an outage due to recurring I/O issues. Our infrastructure team is actively working to resolve the problem and restore service as soon as possible. We apologize for the disruption. Compensation will be provided to affected customers based on the impact experienced.

We have been experiencing recurring disk I/O errors on our Venus (Ryzen 1) node over the past two days. These issues may cause intermittent performance degradation or disruptions for affected VPS instances.

Our infrastructure team is actively investigating and working to resolve the underlying issue. We sincerely apologize for the inconvenience. Affected customers will receive compensation proportionate to the impact experienced. We will provide further updates as our investigation progresses.